Thank you for your interest in booking with us! We are grateful to have your business and value your time. As your service provider we respectfully ask that you mutually value ours as well. We realize that at times unexpected circumstances may require schedule adjustments. As other establishments, our business is not able to make special exceptions to policies on an individual basis.

 

Please read our policies prior to booking your appointment. Booking an appointment confirms that you agree to the following:

 

Credit Card Authorization and Keeping Cards on File

 

To book an appointment at FBK aesthetics you must pay a $50 fee to hold your appointment. This $50 fee will go towards your service.

All clients must have a current and active credit card on file at all times.

 

Credit card payments will only be processed for booking your first appointment, missed, late, or no show appointment fees without notice.

 

Failure to have an active card on file will result in cancellation of any future appointments in addition to a suspension in booking any future appointments until a new card is presented and payment is collected.

 

 

Cancellation Policy​

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Cancellations and reschedules made less than 48 hours prior to your appointment time are considered late cancellations and will result in a charge of $50 per service booked. Please call or text to notify for any rescheduling needs.

 

This applies to cancelling/changing additional services booked last minute (within 48 hrs) if you have multiple scheduled for one visit.

 

No-call no-shows will be charged 100% of the original booked service price. This amount cannot be applied toward any future services.

 

Any deposits made for appointments are non- refundable.

 

 

Product Return / Exchange Policy

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There are no returns, exchanges, or refunds for products purchased in office or online from FBK Aesthetics.

 

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Late Policy​

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Please call/text to notify us in the event that you are running late.

If you are 20 minutes late to an appointment, you will automatically be billed a $25 late fee.

 

If you are more than 20 minutes late we may ask you to reschedule your appointment. If we are unable to take you at the time you arrive, you will be charged $50 due to it being a late cancellation.

 

The $25 late fee is compensation for the inconvenience of rushing the service and shortening the necessary time allotted for consultation, check out, and clean up.